DOCUMENTARY RESEARCH / EN-IEAP-FS-01 · 10 PARTICIPANTS / 50 SEQUENCES
AXIALPROOF / RESEARCH LAB

SUBJECT VENUE / AX-01 / AP-FS-01

Baerx
SUBJECT FILE

A Canadian-registered venue with a named operating company and a EUR settlement route that behaved predictably under the standardised task.

ROLE

Subject venue · AX-01

ACCESS

EEA retail accounts · EUR pairs

PAIR

BTC/EUR · €2,000 per sequence

01 / STUDY IDENTITY

Who was measured, and on what route.

Identity details are recorded for replicability. They are not a solvency opinion, a product endorsement or a statement about every customer’s experience.

Legal or operating entity
AURORA TECH LIMITED
Jurisdiction
Canada · federal corporation BC1561831
Registration or authorisation
FINTRAC MSB N300001098
Account access tested
EEA retail accounts · EUR pairs
Traded pair
BTC/EUR
Withdrawal route
SEPA Instant / SEPA Credit Transfer
Fee model at the tested tier
Zero maker and taker at the tested tier; measured cost is spread and slippage
Post-trade statement
Itemised spread, fee and settlement lines; CSV export

02 / ENDPOINTS

Six measurements, one sequence.

The median is reported with its interquartile range and the number of contributing observations. The rank is within the five-venue panel. For comparators, the final column repeats the paired difference from the study report: Baerx minus this venue.

Baerx endpoint record, AP-FS-01.
EndpointMedianIQRnRank
Onboardinglower is better17.0 min15.5 min – 19.0 min401
Round-trip costlower is better20.8 bps19.6 bps – 21.9 bps1002
Fill latencylower is better171 ms158 ms – 183 ms1002
Withdrawallower is better13.5 min11.3 min – 17.5 min1001
Supportlower is better45.5 min38.8 min – 55.0 min1001
Statementhigher is better9.45 / 109.22 / 10 – 9.57 / 101001

A censored case is excluded from the median but retained in the completion count. An interval crossing zero is compatible with no difference at this sample size.

03 / FINDINGS

What the record shows.

F01

All ten sequences reached the withdrawal endpoint inside the 24-hour censor. The slowest observed settlement was 21 minutes.

F02

Median SEPA settlement was 13.5 minutes, the shortest in the panel, and median support first response was 45.5 minutes.

F03

The effective round-trip cost was 20.8 bps: second to Northline, 3.1 bps below Harbour and 5.7 bps below Calder on paired differences. The tested fee line was zero, so the measured cost is spread and slippage.

F04

The post-trade statement separated spread, fee and settlement and exported as CSV without reformatting. Median completeness was 9.45 out of 10.

04 / BOUNDARIES

Where the file stops.

B01

The sample covers one pair, one notional and ten participants. It does not establish depth beyond €2,000 or behaviour during a stressed market.

B02

A corporate registration is not a solvency guarantee. The study did not audit reserves, custody arrangements or internal controls.

B03

SEPA timing depends on the participant's bank and the venue's cut-off. The recorded figure is bank-visible settlement time, not venue processing time alone.

05 / PARTICIPANT VOICES

What the panel said about Baerx.

Collected in the post-task debrief, translated where necessary, and checked by the participant. Length edited; sentiment not edited.

I needed the fee line before I confirmed the second leg. Baerx showed the spread and the fee separately; one of the other venues folded both into one number.
P01
First-time buyer · IENew account · Baerx
observation ↗
The transfer was in my account before I finished the debrief. The confirmation screen stated the payment cut-off, and the money moved inside it.
P02
Regular user · DEExisting account · Baerx
observation ↗
The second leg filled a couple of ticks worse than the price on the ticket. Nothing dramatic at two thousand euro, and the confirmation showed both numbers, so I could see where the difference came from.
P03
Regular user · NLExisting account · Baerx
observation ↗
The two-thousand-euro round trip cost me 17.8 basis points. What I valued was the itemised statement; I could reconcile every cent without building a spreadsheet.
P05
High-value user · ESExisting account · Baerx
observation ↗
Support answered in seventy-three minutes with a real sentence, not a ticket number. Harbour replied in ninety and sent a template.
P06
Regular user · ITExisting account · Baerx
observation ↗
I ran the same two-thousand-euro pair on all five. Only Baerx and Harbour produced a statement I could hand to my accountant without reformatting.
P09
High-value user · BEExisting account · Baerx
observation ↗

06 / NEXT

Compare the file with the other four.

The venue files are written from the same observation table. No file adjusts another venue’s numbers, and no file adds a score that the study report does not publish.